Terms of service

Welcome to NEUROVA. By accessing or using our website and services, you agree to comply with the following terms and conditions. Please read them carefully.

1. General

  • These Terms apply to all purchases made through our website.

  • We reserve the right to update or change these Terms at any time. Continued use of our site indicates acceptance of any changes.

2. Products & Orders

  • All products are subject to availability.

  • We reserve the right to refuse or cancel any order if payment is not received or if fraudulent activity is suspected.

  • Product descriptions and images are for reference only, though we strive for accuracy.

3. Pricing & Payment

  • All prices are listed in GBP (£) and include VAT where applicable.

  • Payment must be made in full at the time of purchase.

  • We use secure third-party payment processors; NEUROVA does not store payment card details.

4. Shipping & Delivery

  • We ship across the UK. Estimated delivery times are provided at checkout.

  • NEUROVA is not responsible for delays outside our control (e.g., courier delays, strikes, or customs issues).

5. Returns & Refunds

  • Please refer to our Return & Refund Policy for details on returns, exchanges, and refunds.

6. Limitation of Liability

  • NEUROVA is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

  • Our liability is limited to the maximum extent permitted by UK law.

7. Intellectual Property

  • All content on our website (logos, text, images, product descriptions) is the property of NEUROVA and may not be copied or reproduced without permission.

8. Governing Law

  • These Terms are governed by and construed in accordance with the laws of England and Wales.

  • Any disputes shall be subject to the exclusive jurisdiction of the UK courts.

9. Contact Us

If you have any questions about these Terms, please contact us:
📧 info@shopneurova.com
📞 +44(0)203 3552920.